Returns & Exchanges
At Silks, we want you to be completely satisfied with your luxury purchase. If your garment isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the silk garments in their original protective box, ensuring all designer tags and hygiene seals remain intact.
- 3.Label and Ship
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the silk, your refund will be processed to your original payment method within 5-7 business days.