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Returns & Exchanges

At Silks, we want you to be completely satisfied with your luxury purchase. If your garment isn't a perfect fit, we offer a seamless 30-day return policy for all unworn items in their original packaging.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Carefully place the silk garments in their original protective box, ensuring all designer tags and hygiene seals remain intact.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized courier location.

  • 4.
    Inspection and Refund

    Once our quality control team verifies the condition of the silk, your refund will be processed to your original payment method within 5-7 business days.